Privacy Policy

1. Introduction

Hero Not Found ("we," "our," or "us") operates the WAGU store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email address, shipping address)
• Payment information (processed securely through Stripe)
• Zip code for delivery verification
• Referral code usage data

We automatically collect certain information when you visit our site:

• Device and browser information
• IP address and location data
• Usage patterns and browsing behavior

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Verify delivery availability to your location
• Communicate with you about orders, products, and promotions
• Track and manage referral programs
• Improve our website and customer experience
• Comply with legal obligations

4. Payment Processing

All payment transactions are processed through Stripe. We do not store your full credit card information on our servers. Stripe's use of your personal information is governed by their Privacy Policy.

5. Information Sharing

We may share your information with:

• Service providers who assist in our operations (payment processing, shipping)
• Legal authorities when required by law
• Business partners in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@heronotfound.com.